Sam Altman, CEO of OpenAI, expressed concerns about the self-destructive use of AI by some ChatGPT users, especially those mentally fragile. He highlighted the responsibility of introducing new technology and the significant attachments users develop towards specific AI models.

OpenAI lost a number of subscribers who were upset at the changes made with GPT-5. While this number is likely to be small, and OpenAI has clearly seen an uplift in users since the launch, appeasing existing subscribers seems to be high on the agenda for the brand.

The move is a stunning reversal, proving that even the most powerful AI company can't ignore a mutiny from its loyal user base.