As a busy small-business manager, you might think you don't have enough time to document employees. But maintaining excellent notes on your subordinates can actually save you time down the line. Your ...

In my 19-plus years of teaching job search skills at an Ivy League graduate school (and I've taught through both boom and bust hiring markets), I still emphasize the importance of thank you notes.

A thank-you note got me my first real job. As a newly minted college graduate with no work experience, I was having a tough time finding my first grown-up gig. I thought I’d never get a break until I ...