NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...

Oracle CX users in contact center and field service received the benefit of major developments during the pandemic, judging by the list of new features Oracle added so far this year. For the contact ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...