Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

Forbes contributors publish independent expert analyses and insights. Startup founder in retail tech. If you have ever wondered why some apps make you fall down a rabbit hole of fun, while you cannot ...

Faye Miller does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...