Despite strong economic potential, recent research shows many businesses still struggle to adopt AI at scale, especially in e ...

Landbase’s Campaign Feed uses agentic AI to cut go-to-market timelines from months to minutes by automating campaign ...

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck ...

Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — ...

Agentic AI empowers retailers to personalize at scale, but success hinges on demonstrating ROI and mitigating key risks to ...

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain subscription growth.

News and trends in e-commerce marketing, merchandising, products, services and payment systems. Analysis and commentary from e-business industry experts.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a new Gartner report.

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Finance teams no longer need to wrestle with spreadsheets. Automation is unlocking real-time insights, accuracy, and speed for e-commerce operations.

Many local rural retailers are strangers to e-commerce, and the home delivery routine for rural customers is often very different from the opportunities enjoyed by suburban and city consumers. If ...

Merchants lose billions to fraud every year, but theft estimates are often underestimated. That’s because, as a report released Wednesday pointed out, the actual cost of fraud can be much higher.