Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

Online sales grew as more consumers found items on TikTok, Instagram and with aid from AI agents, though large numbers of ...

Artificial intelligence (AI), once a futuristic concept, now commands boardrooms and budgets. With AI expenditures swelling ...

Scott Brinker foresees AI agents conducting the orchestra of the martech stack. Let's take a look at how we got here. The ...

Amazon’s Solution to Patent Dispute Resolution - With the traffic Amazon generates, the e-commerce giant has become ...

Explore Tonic.ai on the Google Cloud Marketplace and read more about our new partnership here. We’ve made a series of improvements to our Salesforce connector recently that up-level performance, ...

Salesforce’s CEO Marc Benioff announced ... it’s clear that an expert salesperson has that actual human touch, marketplace savvy, and maybe just sheer persuasive abilities that an AI simply ...

Following the highly publicized launch of Agentforce by Salesforce Inc. in September, the customer relationship management giant unveiled several enhancements for its AI offering today.

Cloud software giant Salesforce is looking to hire thousands of new salespeople to sell its AI tools to customers. The company plans to hire 2,000 new sales representatives, according to CNBC ...

Through the acquisition, Moss Adams expands its technology offerings and services, entering the Salesforce consultancy marketplace. Moss Adams expands its technology offerings and services ...