Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

About 147,000 customer records were compromised in a recent data breach at car distributor Cycle & Carriage in Singapore, the ...

Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

The group did not detail how many customers were affected. Read more at straitstimes.com. Read more at straitstimes.com.

Personal information of customers leaked, but not banking or credit card information Read more at The Business Times.

A consortium consisting of General Atlantic and Oakley Capital is nearing a deal to buy Brevo in a deal that values the French software-as-a-service business at about €1 billion ($1.1 billion), people ...

Communication skills set the great agents apart from the good ones. Here are tips to create exceptional communication with clients.

Your product launch high won’t last — so master the politics, the product and the process fast, or get ready for heartbreak.

The Supreme Court is set to issue a landmark ruling on whether millions of drivers were mis-sold car loans by banks and motor ...

In a partial win for lenders, the court rules they're not liable for hidden commission payments in car finance schemes.

Trust is a rare commodity in today’s world. More than 9 in 10 people (94%) in the U.K. have reported witnessing ...