The airline's passenger revenue fell, and executives acknowledged its Rapid Rewards loyalty program has not done as well as ...

The only way around the new seat-fee mess, unless you pay up for a pricier ticket, is to have Southwest frequent-flier status ...

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Travelers have known for months that Southwest Airlines planned to change the way people board the airline's planes. Instead of being assigned a number relating to boarding the aircraft, travelers ...

You can now officially book Southwest Airlines flights with an assigned seat. The booking process now features a seat map, ...

On a full aircraft, that could be the difference between a window seat with a view, a more spacious exit row spot, or a ...