Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

AI chatbots have already become embedded into some people's lives, but how many really know how they work? Did you know, for ...

Scrunch AI, another startup in the space, has raised $4 million and is working with more than 25 clients to help them adapt ...

There are new agents for QuickBooks, more robots for Amazon, but less hits for AI chatbots compared to search.

I feel like I’m competing with her phone for her attention — but not in the way you’d expect. She’s become obsessed with AI ...

Record numbers of people are turning to AI chatbots for therapy, reports Anthony Cuthbertson. But recent incidents have ...

Startups are developing tools to help companies sell their goods and services online as consumers increasingly use chatbots ...

The thousands of recently terminated Microsoft employees, navigating one of the company's largest layoffs in years amid a ...

Interactions with AI can be destabilizing for some people. Looking at why can help us understand what's unique about the ...

Though most signs are telling us artificial intelligence isn't taking anyone's jobs, employers are still using the tech to ...

Exploring the meteoric rise of fictional K-pop groups HUNTRX and Saja Boys from Netflix's KPop Demon Hunters, fans are ...

Education researchers argue the merit-based education system creates mental health issues and fails to prepare students.